Michael Richards & Co is a firm of Managing Agents. Michael Richards & Co. is registered with the UK Information Commissioner’s Office (Registration No. Z7714882) in compliance with the General Data Protection Regulation ((EU) 2016/679) (GDPR).

We have been provided with the following information by the solicitor who acted in your purchase:

• Your Title
• First Name
• Surname
• Postal address
• Email address
• Telephone Number

We require this information to meet our contractual obligations to the landlord in the management of your property.

Personal data will sometimes be passed to relevant third parties in order to perform the services requested by you or your Landlord. These may include:

• The Landlord or Freeholder
• Contractors instructed in the maintenance of the building

We will keep this information for as long as you have an interest in the property.

It is important that the personal information we hold is accurate and current. Please inform us if your personal information changes during the provision of our services.

Under certain circumstances, you have the right in law to:

• Access your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information that we hold about you and to check that we are lawfully processing it.
• Request that any of the personal information that we hold about you is updated with the correct details.
• Ask us to delete or remove personal information where there is no good reason for us continuing to process it.
• Restrict our processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to a third party.

If you want to review, verify, correct or request erasure of your personal information, or request that we transfer a copy of your personal information to another party, please contact us by emailing gdpr@michaelrichards.uk.com or write to us at the address below.

You will not have to pay a fee to access your personal information (or to exercise any other rights). However, we may charge you a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in certain circumstances.

We made need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You have the right to complain at any time to the Information Commissioner’s Office (ICO), if you feel we are not dealing with any data protection issues at https://www.ico.gov.uk

However, we would welcome the opportunity to deal with any issues or complaints you have regarding our service.